Privacy Policy

Last updated: August 3, 2026

Bullpen Cycles (“Bullpen Cycles,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, contact us, or make a purchase.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Your name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Account login and profile information
  • Order and transaction information
  • Messages, inquiries, and appointment requests submitted through our contact forms

When you make a purchase, payment information is processed by third-party payment service providers. Bullpen Cycles does not directly store complete credit or debit card numbers.

We may also automatically collect certain technical information when you use the website, including:

  • Internet Protocol (IP) address
  • Browser and device information
  • Pages visited and actions taken on the website
  • Referring website or source
  • Approximate location based on your IP address
  • Cookie and similar technology information

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Provide customer service
  • Respond to questions and appointment requests
  • Create and manage customer accounts
  • Send transactional messages regarding orders or account activity
  • Maintain, secure, and improve the website
  • Understand how visitors use the website
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential website features, remember user preferences, maintain shopping carts and account sessions, analyze website activity, and improve performance.

You can adjust your browser settings to reject or remove cookies. Disabling certain cookies may prevent some website features from functioning correctly.

How We Share Information

We may share information with service providers that help us operate our business and website, including:

  • Website hosting and maintenance providers
  • Payment processors
  • Shipping and fulfillment providers
  • Email and communications providers
  • Website analytics and security providers
  • Professional advisers or government authorities when legally required

These providers may access information only as reasonably necessary to perform services on our behalf or meet their legal obligations.

We may also disclose information when we believe doing so is necessary to comply with applicable law, respond to legal process, protect our rights or property, investigate fraud, or protect the safety of Bullpen Cycles, our customers, or others.

Bullpen Cycles does not sell personal information for monetary compensation.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and should contact us promptly if they believe their account has been accessed without authorization.

Your Privacy Choices

Depending on where you live, you may have certain rights concerning your personal information, which may include the right to request access, correction, or deletion.

To submit a privacy-related request, contact us through our website’s contact page. We may need to verify your identity before completing a request. Certain information may be retained when required by law or for legitimate business purposes.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in those messages. Transactional communications concerning purchases or account activity may still be sent when necessary.

Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact Bullpen Cycles through our Contact page or call (484) 788-9550.